Erin - Back Office Coordinator/Medical Assistant/Surgery Scheduler
Erin graduated from ThunderRidge High School in 2009, in Highlands Ranch, Colorado. Wanting to pursue a career in the medical field, she decided to attend Anthem College in Aurora, Colorado. She graduated as a Medical Assistant, Alpha Beta Kappa with high honors.
As the medical assistant and surgery scheduler of Dr. Herzog, Erin is pleased to know every patient at Castle Rock Foot and Ankle Care. Her passion for her work can be seen in her ability to recall each patient’s needs and in her innate desire to go above and beyond to see those needs met. Having been with the practice since 2011, Erin has an extensive knowledge base that allows her to extend the best possible care. Her compassionate personality puts our patients at ease, welcoming both existing and new people into our office every day. She is a vital asset to our team, benefiting patients and coworkers alike.
Outside of work, Erin enjoys being outside and staying healthy with her husband, Hank, and son, Remington. In her free time, she enjoys hiking with her family and trying new food. She loves what Colorado has to offer and is going to keep the state her permanent home.
Anita - Medical Biller & Coder
Anita started her medical billing career in the lab industry and moved on to primary care and specialty practices. She has had the opportunity to learn the daily operations of all billing functions. She is committed to prioritizing the needs of our patients above all else. She sees every problem as an opportunity to make a positive change. Changes in healthcare throughout the years have made her knowledge extensive of the medical billing process.
Anita was raised in Englewood, CO and graduated from Englewood High. She has worked in the Douglas County community since 1997, and she he has resided in Elbert County for 25 years. Anita and her husband have a blended family of 6 children, 11 grandchildren and 1 great grandchild. She loves her country style life in Elbert county, and she enjoys spending time with family most of all. Her hobbies include crocheting and gardening during the warm seasons of wonderful Colorado.
Kathy - Front Office
Kathy retired from 30 years of teaching in May of 2019, and she still wanted to help others in any way she could. Being able to help patients have a pleasant experience in our office is one way of fulfilling that desire. Having dealt with foot issues herself, she understands how patients might be feeling and can hopefully lend support while they are going through their own procedures.
Kathy works in the Front Office of Castle Rock Foot & Ankle Care and brings enthusiasm and positivity into conversation with all of our patients. She is diligent about making sure each patient experience is as punctual, thorough and as seamless as possible. We are excited to have Kathy as part of our team.
As a native of Colorado, Kathy graduated from Columbine High School and then from the University of Northern Colorado. She loves being outside, traveling and experiencing new places. She and her husband, Ron, really enjoy watching their son, Cody, show horses. He is an assistant reining trainer and has ridden most of his life. She also spends her free time reading, crafting and playing with her dogs.
Brenda - Medical Biller / Coder / Credentialing
Brenda graduated from Elizabeth High School in 2002, in Elizabeth, Colorado. She worked in retail as a Manager for 8 years and Emergency Dispatching for 3 years before going to work at a bank for 6 years. She missed being in the medical field and went back to school for Medical Billing and Coding in 2018 and completed her certificate in 2019.
As a medical biller for Castle Rock Foot & Ankle Care, Brenda applies her previous banking experience to the financial side of the practice; her superb attention to detail with numbers/keeping data up to date allows charts to stay extremely accurate. In addition, she is able to also tie in her medical background in order to perfect the medical coding portion of her job. Her diligence in completing tasks and excellent customer service with our patients, makes patients feel comfortable discussing their bills and invoices they receive.
Brenda and her husband have one daughter, Sierra, three step children, Caroline, Tyler and Noah and a pug, Rose. They enjoy spending time with family and friends and spending as much time outdoors as possible. She loves hiking, camping, Nascar and football.
Joy - Medical Assistant/ Surgery Scheduler
Joy grew up in Connecticut and moved to Colorado in 1999 because she fell in love with Rocky Mountain National Park. She has worked primarily in retail and mail delivery for 30 years, with the last 10 years in management. While saving up for college, she worked for an orthopedic surgeon as a secretary and did collections/billing. Finding this experience in her life still very interesting and rewarding to help patients feel better, she chose to change her direction in her work life and begin a career in the medical field.
Joy works as a Medical Assistant and her positive attitude and willingness to learn have helped her treat every patient that comes through the office. She is very beneficial with being a team player and learning more aspects of the office at every chance she can to aid her other coworkers. Although she is newer to the medical field, she has become a vital asset to our team.
Outside of work, Joy enjoys spending time with her loved ones and many dogs. She continues to love Rocky Mountain National Park and ventures there often for a motorcycle ride or to do something outdoors.
Luzely - Front Office
Originally from Downey, CA, Luzely graduated from Warren High School in 2014. She came to Colorado to be with her parents and has now been in Colorado for a little over 2 years. During this time, she decided to pursue a medical career. She graduated from the Pima Medical Institute with honors in 2020. She then started her career with Dr. Ronnie Pollard in her previous Denver location, helping with front office and billing duties. When Dr. Pollard joined Castle Rock Foot & Ankle Care, Luzely joined the staff at CRFA.
When she is not at the office, Luzely likes to explore Colorado while hiking with friends and finding new places to eat. She likes to spend other free time working out and also enjoys fashion and all that it entails. Trying to find her niche in Colorado still, she would love to try snowboarding, skydiving, and bungee jumping.
Luzely is hoping to further her career in the medical field and someday be able to travel the world. Not only does she want to see the beautiful sights, but she also hopes to absorb the different cultures and the amazing food.
Amanda - Surgery Scheduler
Amanda has a Bachelor’s degree in Sociology and a Master’s degree in Culturally Responsive Pedagogy. She taught elementary school before the birth of her second daughter in 2020.
Currently, Amanda is so excited to be back at Castle Rock Foot Ankle Care! She worked in our office back in 2014 and 2015 at the front desk. She is now happy to help patients schedule their surgeries. Her attention to detail will support patients, making all patients feel informed and comfortable through this process. She is a friendly and reliable point of contact as you navigate your foot and ankle procedures.
In her free time, Amanda cherishes her family time, especially with her two daughters. She loves crafts, reading and writing- all of which are made more fun with her little ones. She loves living in Colorado and enjoys exploring all the beauty it has to offer.